Warrnambool Riverside Care Community
WARRNAMBOOL, VICFor-Profit84 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
88%
12%
Feeling at home
94%
Feeling safe
76%
24%
Follow-up on concerns
29%
65%
Food quality
47%
53%
Having a voice
71%
29%
How the home operates
59%
41%
Independence supported
35%
47%
18%
Staff are caring
100%
Staff competence
12%
88%
Things explained clearly
29%
47%
24%
Treated with respect
76%
24%
Total care minutes222 mins (target: 228)
Target
Registered nurse care minutes46 mins (target: 46)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
18.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
33.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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