Village Glen Aged Care Residences - Mornington
MORNINGTON, VICFor-Profit92 beds
4.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 4.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2024
3.0Q2 2024
3.0Q3 2024
4.0Q4 2024
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
71%
29%
Feeling at home
50%
36%
14%
Feeling safe
86%
14%
Follow-up on concerns
64%
21%
14%
Food quality
21%
57%
21%
Having a voice
79%
14%
How the home operates
43%
36%
21%
Independence supported
57%
29%
Staff are caring
57%
29%
14%
Staff competence
50%
43%
Things explained clearly
43%
29%
29%
Treated with respect
50%
43%
Total care minutes181 mins (target: 187)
Target
Registered nurse care minutes33 mins (target: 38)
Target
This facility delivers 181 minutes of hands-on care per resident per day. The government requires a minimum of 187 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
16.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
24.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
23.0 (avg: 12.3)Below average
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