Templestowe Grove Care Community
TEMPLESTOWE, VICFor-Profit83 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
77%
15%
Feeling safe
77%
23%
Follow-up on concerns
31%
46%
23%
Food quality
15%
54%
31%
Having a voice
54%
38%
How the home operates
38%
62%
Independence supported
38%
38%
23%
Staff are caring
85%
15%
Staff competence
38%
46%
15%
Things explained clearly
23%
46%
23%
Treated with respect
92%
Total care minutes219 mins (target: 220)
Target
Registered nurse care minutes46 mins (target: 45)
Target
This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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