St Vincent's Care Services Werribee
WERRIBEE, VIC80 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
38%
Feeling at home
88%
12%
Feeling safe
81%
19%
Follow-up on concerns
12%
69%
19%
Food quality
25%
38%
31%
Having a voice
69%
31%
How the home operates
44%
50%
Independence supported
12%
69%
12%
Staff are caring
62%
38%
Staff competence
19%
56%
25%
Things explained clearly
12%
56%
31%
Treated with respect
81%
19%
Total care minutes222 mins (target: 223)
Target
Registered nurse care minutes52 mins (target: 45)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
18.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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