St Vincent's Care Services Kew
KEW, VIC135 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
53%
33%
13%
Feeling at home
53%
33%
Feeling safe
87%
13%
Follow-up on concerns
33%
33%
33%
Food quality
27%
67%
Having a voice
33%
53%
How the home operates
40%
53%
Independence supported
27%
60%
13%
Staff are caring
33%
60%
Staff competence
33%
53%
13%
Things explained clearly
20%
40%
33%
Treated with respect
33%
53%
13%
Total care minutes218 mins (target: 204)
Target
Registered nurse care minutes48 mins (target: 42)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 204 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
14.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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