Shepparton Aged Care
SHEPPARTON, VICFor-Profit62 beds
3.0
Experience 2.0Compliance 4.0Staffing 3.0Quality 5.0
Status Unknown
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
46%
Feeling at home
15%
23%
31%
31%
Feeling safe
69%
23%
Follow-up on concerns
31%
62%
Food quality
15%
23%
46%
15%
Having a voice
69%
15%
15%
How the home operates
23%
38%
23%
15%
Independence supported
15%
31%
31%
23%
Staff are caring
38%
46%
15%
Staff competence
15%
46%
31%
Things explained clearly
15%
46%
15%
23%
Treated with respect
38%
38%
23%
Total care minutes210 mins (target: 223)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
6.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
21.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
48.0 (avg: 37.6)Below average
AvgAvg