Richardson House
BARRABA, NSW21 beds
5.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 4.0
Status Unknown
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
67%
33%
Food quality
33%
58%
Having a voice
83%
17%
How the home operates
58%
33%
Independence supported
58%
17%
25%
Staff are caring
92%
Staff competence
67%
33%
Things explained clearly
67%
33%
Treated with respect
100%
Total care minutes242 mins (target: 210)
Target
Registered nurse care minutes56 mins (target: 43)
Target
This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
38.0 (avg: 24.4)Below average
AvgAvg
Falls
41.0 (avg: 31.5)Below average
AvgAvg
Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
AvgAvg