Regis Sunraysia

MILDURA, VICFor-Profit73 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Status Unknown
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

8 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

100%

Feeling at home

77%
23%

Feeling safe

100%

Follow-up on concerns

54%
46%

Food quality

23%
46%
31%

Having a voice

92%

How the home operates

31%
62%

Independence supported

85%
15%

Staff are caring

85%
15%

Staff competence

54%
46%

Things explained clearly

38%
54%

Treated with respect

100%
Total care minutes219 mins (target: 230)
Target
Registered nurse care minutes43 mins (target: 46)
Target
Did not meet care minute targets

This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
19.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
36.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
14.0 (avg: 12.3)About average
Avg