Regis Shenley Manor
CAMBERWELL, VICFor-Profit60 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Status Unknown
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
38%
38%
15%
Feeling at home
38%
31%
15%
15%
Feeling safe
54%
23%
23%
Follow-up on concerns
23%
38%
23%
15%
Food quality
15%
54%
15%
15%
Having a voice
31%
46%
15%
How the home operates
31%
38%
23%
Independence supported
54%
38%
Staff are caring
54%
46%
Staff competence
31%
46%
23%
Things explained clearly
23%
31%
46%
Treated with respect
38%
46%
15%
Total care minutes223 mins (target: 220)
Target
Registered nurse care minutes47 mins (target: 44)
Target
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
18.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
39.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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