Prague House
KEW, VICNot-for-Profit45 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 4.0
Status Unknown
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
0.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
55%
27%
18%
Feeling at home
27%
18%
36%
18%
Feeling safe
64%
18%
18%
Follow-up on concerns
27%
27%
45%
Food quality
27%
36%
36%
Having a voice
36%
45%
18%
How the home operates
45%
27%
18%
Independence supported
55%
36%
Staff are caring
36%
45%
18%
Staff competence
18%
45%
36%
Things explained clearly
45%
18%
27%
Treated with respect
55%
18%
27%
Total care minutes197 mins (target: 199)
Target
Registered nurse care minutes51 mins (target: 41)
Target
This facility delivers 197 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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