Oxa Care
EPPING, VICFor-Profit180 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
60%
33%
Feeling at home
73%
20%
Feeling safe
60%
40%
Follow-up on concerns
47%
47%
Food quality
27%
33%
33%
Having a voice
87%
13%
How the home operates
60%
33%
Independence supported
73%
27%
Staff are caring
93%
Staff competence
53%
40%
Things explained clearly
53%
40%
Treated with respect
93%
Total care minutes195 mins (target: 202)
Target
Registered nurse care minutes41 mins (target: 41)
Target
This facility delivers 195 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
6.0 (avg: 5.8)About average
AvgAvg
Falls
12.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
AvgAvg