Manor Court Werribee Aged Care Ltd

WERRIBEE, VIC100 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

79%
21%

Feeling at home

79%
21%

Feeling safe

53%
47%

Follow-up on concerns

32%
68%

Food quality

37%
53%
11%

Having a voice

84%
16%

How the home operates

32%
68%

Independence supported

21%
32%
47%

Staff are caring

68%
32%

Staff competence

89%

Things explained clearly

21%
63%
16%

Treated with respect

63%
37%
Total care minutes221 mins (target: 209)
Target
Registered nurse care minutes52 mins (target: 42)
Target
Met both targets

This facility delivers 221 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
13.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
35.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
14.0 (avg: 12.3)About average
Avg