Kew Gardens Aged Care
KEW, VICFor-Profit100 beds
4.0
Experience 3.0Compliance 4.0Staffing 4.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q4 2024
3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
57%
43%
Feeling at home
43%
21%
29%
Feeling safe
64%
29%
Follow-up on concerns
21%
43%
29%
Food quality
29%
29%
36%
Having a voice
43%
36%
21%
How the home operates
36%
57%
Independence supported
43%
36%
14%
Staff are caring
43%
50%
Staff competence
14%
71%
14%
Things explained clearly
36%
36%
29%
Treated with respect
64%
29%
Total care minutes236 mins (target: 199)
Target
Registered nurse care minutes49 mins (target: 41)
Target
This facility delivers 236 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
11.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
41.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
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