Harmony Village Inc
SHEPPARTON, VICNot-for-Profit85 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
44%
Feeling at home
44%
31%
19%
Feeling safe
75%
25%
Follow-up on concerns
38%
44%
19%
Food quality
19%
44%
38%
Having a voice
75%
19%
How the home operates
31%
62%
Independence supported
62%
25%
12%
Staff are caring
50%
31%
19%
Staff competence
38%
50%
12%
Things explained clearly
31%
44%
19%
Treated with respect
69%
31%
Total care minutes196 mins (target: 201)
Target
Registered nurse care minutes42 mins (target: 41)
Target
This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
6.0 (avg: 24.4)Better than most
AvgAvg
Unplanned weight loss
12.0 (avg: 5.8)Below average
AvgAvg
Falls
35.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
47.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
11.0 (avg: 12.3)About average
AvgAvg