Grutzner House
SHEPPARTON, VICGovernment20 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 2.0
Status Unknown
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
55%
36%
Feeling at home
55%
27%
Feeling safe
55%
45%
Follow-up on concerns
45%
45%
Food quality
45%
45%
Having a voice
64%
18%
How the home operates
55%
45%
Independence supported
55%
45%
Staff are caring
55%
36%
Staff competence
55%
45%
Things explained clearly
36%
55%
Treated with respect
55%
27%
18%
Total care minutes274 mins (target: 214)
Target
Registered nurse care minutes147 mins (target: 44)
Target
This facility delivers 274 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
100.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
12.0 (avg: 5.8)Below average
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Falls
55.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
70.0 (avg: 37.6)Below average
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