Geoffrey Cutter Centre

BALLARAT, VICGovernment60 beds
Experience 3.0Compliance 5.0Staffing 5.0Quality 2.0
Status Unknown

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

85%
15%

Feeling at home

69%
23%

Feeling safe

54%
38%

Follow-up on concerns

23%
77%

Food quality

31%
54%
15%

Having a voice

62%
23%

How the home operates

92%

Independence supported

38%
31%
23%

Staff are caring

69%
31%

Staff competence

15%
85%

Things explained clearly

62%
31%

Treated with respect

92%
Total care minutes270 mins (target: 226)
Target
Registered nurse care minutes69 mins (target: 46)
Target
Met both targets

This facility delivers 270 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
51.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
10.0 (avg: 5.8)Below average
Avg
Falls
36.0 (avg: 31.5)About average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
19.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
22.0 (avg: 12.3)Below average
Avg