Epping Gardens
EPPING, VICFor-Profit148 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2024
4.0Q3 2024
4.0Q4 2024
4.0Q1 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
53%
40%
Feeling at home
40%
53%
Feeling safe
60%
40%
Follow-up on concerns
27%
60%
13%
Food quality
20%
47%
33%
Having a voice
53%
47%
How the home operates
33%
53%
13%
Independence supported
40%
53%
Staff are caring
40%
60%
Staff competence
33%
60%
Things explained clearly
27%
73%
Treated with respect
47%
47%
Total care minutes217 mins (target: 217)
Target
Registered nurse care minutes40 mins (target: 40)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
74.0 (avg: 24.4)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
14.0 (avg: 12.3)About average
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