Embracia in Reservoir
RESERVOIR, VICFor-Profit105 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Status Unknown
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
44%
Feeling at home
56%
33%
Feeling safe
72%
28%
Follow-up on concerns
50%
44%
Food quality
22%
39%
33%
Having a voice
83%
17%
How the home operates
33%
56%
11%
Independence supported
44%
56%
Staff are caring
67%
33%
Staff competence
39%
56%
Things explained clearly
72%
28%
Treated with respect
67%
28%
Total care minutes213 mins (target: 217)
Target
Registered nurse care minutes44 mins (target: 43)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
16.0 (avg: 12.3)About average
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