Donwood Nursing Home
CROYDON, VIC45 beds
4.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 4.0
Status Unknown
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
38%
54%
Feeling at home
62%
31%
Feeling safe
85%
15%
Follow-up on concerns
23%
46%
31%
Food quality
23%
38%
38%
Having a voice
54%
38%
How the home operates
38%
46%
15%
Independence supported
62%
31%
Staff are caring
85%
15%
Staff competence
38%
54%
Things explained clearly
54%
23%
15%
Treated with respect
54%
46%
Total care minutes222 mins (target: 223)
Target
Registered nurse care minutes38 mins (target: 44)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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