Diana Street Lodge
CROYDON, VIC60 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q3 2024
3.0Q4 2024
4.0Q1 2025
4.0Q2 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
71%
21%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
50%
50%
Food quality
36%
43%
14%
Having a voice
71%
21%
How the home operates
71%
29%
Independence supported
71%
29%
Staff are caring
79%
21%
Staff competence
57%
43%
Things explained clearly
50%
43%
Treated with respect
79%
21%
Total care minutes196 mins (target: 213)
Target
Registered nurse care minutes34 mins (target: 43)
Target
This facility delivers 196 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
25.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
17.0 (avg: 5.8)Below average
AvgAvg
Falls
38.0 (avg: 31.5)Below average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg