Croydon Grove Care Community
CROYDON, VICFor-Profit60 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
38%
15%
Feeling at home
31%
38%
23%
Feeling safe
69%
31%
Follow-up on concerns
31%
46%
15%
Food quality
54%
31%
15%
Having a voice
31%
31%
38%
How the home operates
38%
38%
23%
Independence supported
38%
38%
15%
Staff are caring
38%
54%
Staff competence
15%
62%
23%
Things explained clearly
15%
62%
23%
Treated with respect
54%
46%
Total care minutes216 mins (target: 221)
Target
Registered nurse care minutes46 mins (target: 45)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
20.0 (avg: 24.4)About average
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Unplanned weight loss
13.0 (avg: 5.8)Below average
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Falls
31.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
12.0 (avg: 12.3)About average
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