Bupa Traralgon

TRARALGON, VICFor-Profit120 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Status Unknown

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

86%
10%

Feeling at home

76%
10%
10%

Feeling safe

90%

Follow-up on concerns

62%
29%

Food quality

24%
57%
19%

Having a voice

86%

How the home operates

76%
19%

Independence supported

90%

Staff are caring

76%
19%

Staff competence

67%
29%

Things explained clearly

62%
29%

Treated with respect

86%
10%
Total care minutes208 mins (target: 221)
Target
Registered nurse care minutes48 mins (target: 44)
Target
Did not meet total care minutes target

This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
27.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
42.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
16.0 (avg: 12.3)About average
Avg