Bupa Mildura
MILDURA, VICFor-Profit100 beds
3.0
Experience 4.0Compliance 5.0Staffing 1.0Quality 3.0
Status Unknown
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
1.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating declining4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
67%
27%
Feeling safe
73%
20%
Follow-up on concerns
40%
47%
13%
Food quality
20%
53%
27%
Having a voice
93%
How the home operates
33%
60%
Independence supported
87%
Staff are caring
87%
13%
Staff competence
47%
53%
Things explained clearly
40%
47%
13%
Treated with respect
87%
13%
Total care minutes194 mins (target: 208)
Target
Registered nurse care minutes34 mins (target: 43)
Target
This facility delivers 194 minutes of hands-on care per resident per day. The government requires a minimum of 208 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
14.0 (avg: 24.4)About average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
25.0 (avg: 31.5)Better than most
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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