Bolton Clarke Newmans on the Park
TEMPLESTOWE, VICNot-for-Profit108 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 2.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
4 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving0.0Q2 2025
3.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
41%
47%
12%
Feeling at home
35%
41%
24%
Feeling safe
47%
47%
Follow-up on concerns
12%
65%
18%
Food quality
12%
53%
29%
Having a voice
59%
35%
How the home operates
12%
41%
47%
Independence supported
35%
47%
18%
Staff are caring
59%
35%
Staff competence
12%
76%
12%
Things explained clearly
65%
29%
Treated with respect
53%
47%
Total care minutes220 mins (target: 209)
Target
Registered nurse care minutes51 mins (target: 42)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
29.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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