Bolton Clarke Montclaire
BRIGHTON, VICNot-for-Profit40 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 4.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
33%
67%
Feeling at home
58%
33%
Feeling safe
50%
50%
Follow-up on concerns
17%
58%
25%
Food quality
17%
67%
17%
Having a voice
83%
17%
How the home operates
42%
42%
17%
Independence supported
50%
33%
17%
Staff are caring
58%
42%
Staff competence
42%
42%
17%
Things explained clearly
25%
33%
42%
Treated with respect
42%
50%
Total care minutes222 mins (target: 211)
Target
Registered nurse care minutes60 mins (target: 43)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
5.0 (avg: 24.4)Better than most
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
44.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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