Bill Crawford Lodge
BALLARAT, VICGovernment30 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 1.0
Status Unknown
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
67%
25%
Feeling safe
42%
42%
Follow-up on concerns
50%
42%
Food quality
33%
42%
17%
Having a voice
33%
50%
17%
How the home operates
50%
42%
Independence supported
58%
33%
Staff are caring
92%
Staff competence
67%
33%
Things explained clearly
42%
33%
25%
Treated with respect
75%
25%
Total care minutes318 mins (target: 224)
Target
Registered nurse care minutes101 mins (target: 46)
Target
This facility delivers 318 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
68.0 (avg: 24.4)Below average
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Unplanned weight loss
11.0 (avg: 5.8)Below average
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Falls
42.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
48.0 (avg: 37.6)Below average
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Antipsychotic medication use
62.0 (avg: 12.3)Below average
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