Bentons Lodge - Residential Aged Service
MORNINGTON, VICFor-Profit170 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
27%
Feeling at home
73%
27%
Feeling safe
100%
Follow-up on concerns
60%
27%
Food quality
53%
13%
27%
Having a voice
73%
13%
How the home operates
67%
27%
Independence supported
93%
Staff are caring
80%
20%
Staff competence
73%
27%
Things explained clearly
73%
20%
Treated with respect
87%
13%
Total care minutes214 mins (target: 218)
Target
Registered nurse care minutes52 mins (target: 44)
Target
This facility delivers 214 minutes of hands-on care per resident per day. The government requires a minimum of 218 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Unplanned weight loss
1.0 (avg: 5.8)Better than most
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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