Benetas Broughton Hall
CAMBERWELL, VIC65 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 4.0
Status Unknown
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
29%
57%
14%
Feeling at home
43%
43%
Feeling safe
50%
36%
14%
Follow-up on concerns
14%
71%
14%
Food quality
14%
64%
21%
Having a voice
43%
29%
29%
How the home operates
14%
71%
Independence supported
36%
43%
14%
Staff are caring
57%
29%
14%
Staff competence
14%
79%
Things explained clearly
64%
14%
14%
Treated with respect
50%
43%
Total care minutes247 mins (target: 217)
Target
Registered nurse care minutes59 mins (target: 44)
Target
This facility delivers 247 minutes of hands-on care per resident per day. The government requires a minimum of 217 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
15.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
20.0 (avg: 37.6)Better than most
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