Baptcare - Karana Community
KEW, VIC131 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
50%
50%
Feeling at home
56%
44%
Feeling safe
89%
11%
Follow-up on concerns
28%
50%
22%
Food quality
28%
61%
11%
Having a voice
61%
22%
17%
How the home operates
28%
67%
Independence supported
61%
28%
Staff are caring
61%
39%
Staff competence
33%
61%
Things explained clearly
11%
67%
22%
Treated with respect
61%
39%
Total care minutes206 mins (target: 198)
Target
Registered nurse care minutes48 mins (target: 40)
Target
This facility delivers 206 minutes of hands-on care per resident per day. The government requires a minimum of 198 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
8.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
42.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
2.0 (avg: 12.3)Better than most
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