Arcare Templestowe
TEMPLESTOWE, VICFor-Profit117 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Status Unknown
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
6 compliance issues, 1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
45%
36%
14%
Feeling at home
50%
14%
36%
Feeling safe
64%
32%
Follow-up on concerns
45%
45%
Food quality
14%
41%
36%
Having a voice
59%
23%
14%
How the home operates
23%
41%
36%
Independence supported
32%
32%
27%
Staff are caring
36%
55%
Staff competence
14%
55%
32%
Things explained clearly
27%
41%
23%
Treated with respect
45%
45%
Total care minutes218 mins (target: 216)
Target
Registered nurse care minutes44 mins (target: 44)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
42.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
AvgAvg
Falls
33.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
3.0 (avg: 2.3)About average
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg